Shipping & Delivery
Everything you need to know about ordering and receiving your Rotary merchandise.
This Site is an official Rotary merchandise catalogue. Browsing and discovering products happens here — placing and managing orders happens on brandingcentres.com, operated by Branding Centres. The information below reflects Branding Centres’ standard shipping and fulfilment practices.
How Ordering Works
Purchasing Rotary merchandise is a two-step process:
- Browse the catalogue here. Use collections, search, or filters to find the products you want.
- Purchase on Branding Centres. Click any product to be taken directly to that item on brandingcentres.com, where you can add it to your cart, checkout securely, and track your order.
Your order history, invoices, and account details are all managed through your Branding Centres account.
Shipping Methods
Branding Centres ships to addresses in Canada, the United States, and internationally. Available shipping methods at checkout typically include:
- Standard Shipping — the most economical option, delivered via ground or standard postal services.
- Express Shipping — expedited delivery for time-sensitive orders, using priority courier services.
- Worldwide Shipping — international delivery to Rotary clubs and members around the globe.
Shipping costs are calculated at checkout based on your delivery address, order weight, and selected method.
Estimated Delivery Times
The following are general estimates after an order has been processed and dispatched. Actual delivery times may vary due to carrier delays, customs, or seasonal demand.
| Destination | Standard | Express |
|---|---|---|
| Canada | 3 – 7 business days | 1 – 3 business days |
| United States | 5 – 10 business days | 2 – 5 business days |
| International | 10 – 21 business days | 5 – 10 business days |
Business days exclude weekends and Canadian public holidays. International orders may be subject to customs clearance delays outside of Branding Centres’ control.
Bulk & Club Orders
Rotary clubs, districts, and organisations placing large or recurring orders are encouraged to contact Branding Centres directly. The team can assist with custom quantities, club-specific customisation (where available), and coordinated delivery for conventions and events.
Returns & Exchanges
All returns, exchanges, and order-related issues are handled directly by Branding Centres. If you need to return an item or have a problem with your order, please:
- Visit brandingcentres.com and log in to your account to initiate a return or contact their support team.
- Email info@brandingcentres.com with your order number and a description of the issue.
Branding Centres aims to resolve all return and exchange requests promptly in accordance with their returns policy.
Shipping information is subject to change. For the most current delivery options and rates, please refer to the checkout process on brandingcentres.com.